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FAQ Before Exam Not Able to access the Forum Link for paid customer

Nicole Seaman

Chief Admin Officer
Staff member
Subscriber
#2
Hello @KR_2018

I've reset your forum permissions so you should have no issues accessing the paid sections of the forum now. It looks like this happened because two of your orders were cancelled or didn't go through. When your third attempted order did go through, it did not set you as a paid forum member.

Thank you,

Nicole
 

Nicole Seaman

Chief Admin Officer
Staff member
Subscriber
#5

Nicole Seaman

Chief Admin Officer
Staff member
Subscriber
#11
Nicole , can you reset mine as well? My link does not work
Hello @lynnwong

Can you please email me with additional information on any errors that you are getting when trying to access the paid sections of the forum. Your forum permissions are set properly so you shouldn't be having this issue. I will need to troubleshoot further, but I need more information on exactly what you are experiencing.

Thank you,
Nicole
 
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